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Suntime Working Flow Reference:
a) RFQ to sales (2D, 3D drawings, spectifications, or samples)
b) Sales reply quotation within two working days.(some urgent would be within 24 hours or just
several hours)
c) With PO and final drawing, designers do 2D&3D design and send to customers for approval
d) Weekly report to customers for following every Monday.
e) Engineers follow projects until to mold trails and get customers approval for shippment.
f) Ship moulds or products as customer required
g) Engineers and sales are responsible on all the issue after service for customers
For business, we:
•Looking for long-term mutual benefit relationship with customers.
•Keep best honesty in projects business.
•Never stop learning and keep improving for better service and products.
•Do only what we can do, tell truth what we can't do.
Advantages:
•Offer best price as reasonable as possible.
•Customer-oriented, thinking and doing by standing customers' side.
•Fully understanding of customers' requirements and provide one to one engineers service.
•Trying best to predict possible problems before starting projects.
•Tightly following, Timely response and Never find excuses when problems happen.
• Multi win-win for all of us related (suppliers--ST--customers).
